What to Ask When You're Shopping for a New Copier


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As digitized as the business world has become, many companies still rely on their office printer/copier on a daily basis. It’s important that your printer and copier are efficient, reliable, and able to offer the functionality you need to produce documents for your employees and customers alike. If you’re in the market for a new printer/copier, how can you ensure that you find the best office printer and copier in Fairbanks, AK, for your company’s individual needs and budget? The best thing you can do is to ensure you ask the right questions. Keep reading to learn what questions you should ask when shopping for a copier or printer.


What Functions Does It Have?


Obviously, you expect any printer/copier you buy to have some specific functionalities—like printing and copying. But most modern office equipment comes with a lot of additional features that can make it far more functional for your office. To find the right machine for your business, you should be familiar with all of the different functions it offers. Can it punch holes in the papers as it prints them out? Will it bind papers together into a booklet for you? Ask what each machine can provide for your office. This allows you to ensure you’re buying something that meets all of your needs, as well as helping you to get the most out of any printer/copier you purchase by taking full advantage of all of its features.


How Much Is the Service Contract?


When you’re investing in a business printer, you should also be purchasing a service contract that will help ensure your equipment stays in functional condition for as long as possible. The service contract covers basic maintenance and repairs so that you don’t have to pay out of your own pocket if something goes wrong. Never assume that you can troubleshoot your printer’s problems on your own; these machines are far more complicated than standard home-office printers.


Always ask about the cost of the service contract, so you can take this expense into consideration when choosing a printer/copier. Otherwise, you might end up accidentally going over your budget.


How Long for a Machine to Be Serviced?


Speaking of the service contract, you should also be asking your printer dealer what the company’s average turnaround time is for the equipment to be serviced. If your printer is giving you an error code you don’t understand, you don’t want to make do without it for a week while you wait for a service technician to show up. If the dealer can’t provide a reasonable answer for how long they typically take to service a machine, you should buy your office equipment elsewhere.

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What’s the Final Cost?


We’ve already talked about the price tag on the service contract, and you can easily see the price tag on the machine. However, it’s still important to get the final cost for any piece of office equipment you intend to purchase. For example, if you asked for certain features or functionalities to be added, that would increase the price. The seller should provide you with an itemized list of all add-ons that will also show the total, final cost of your machine—and they should provide this before you sign anything and lock yourself into a contract.


If you need to buy a copier in Fairbanks, AK, contact Arctic Office Products today. We carry top-of-the-line machines at exceptional prices, and offer affordable service contracts with fast turnaround times. Reach out or stop by today to speak to one of our associates.

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